Why This Tech CEO Is Promising To Pay Customer Refunds From His Own Paycheck

Basecamp CEO has a radical plan for handling customer returns: he’s promised to pay every refund out of his own pocket for 2017. Here’s what the founder hopes to accomplish by the experiment–and why he hopes more companies will follow suit.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s